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Tātou Terminology Review

Tātou Office App

Tātou Office App Best Practice & How-To Articles

Set Up for Success - Data & Coding Review
How-To: Manage Permissions Groups

How-To: Manage Employee Information

Employment Periods *Feature Update & Best Practice*

Employment Periods and Historical Records
Getting Started - Tātou Employment Periods
Employee Information Now in the Employment Period

Bulk Importing Employees
Employee Bulk Import Feature Pro-Tips
Bulk Edit Feature - Employee Information
Using Groups to Help Manage Employee Information
Employee Status Management - Best Practice

How-To: Audit and Edit Job Data

How-To: Edit Jobs In Tātou Office App
How-To: Audit Tracked Jobs
How-To: Review Contract and Performance Bonus Rates
How-To: Resolve Common Job Data Errors

How-To: Manage Hourly Rates, Contract Rates and Invoicing Rates

Where Can Rates be Added?
Hourly Rate Rules
Performance Bonus Rate Type and Jobs

Tātou Office App Advanced Level Account Management

Employee Bulk Import: Targeted Updates
Pre-Season Task Default Rate and Invoicing Rate Updates with Bulk Import

Tātou Office App Navigation

Dashboard Menu

Overview Dashboard
Operations Dashboard
Employee Performance Dashboard
Productivity Dashboard

Jobs Menu

All Jobs Page

Start A Job in the Office
Reviewing or Editing Jobs in the Office
Add Jobs to an Invoice

Job notes and comments
Understanding the job summary
Timesheets Page
Expenses Page
Kiosk Scans Page

Operations Menu

Projects
Scheduled Tasks Page
Invoices Page

People Menu

Employees Page

Employee Profile Page

Groups Page
Roles & Rates Page
Pay Periods Page
Attendance Page

Admin Menu

Clients
Locations, Blocks, and Rows
Enabling Client Access
Tasks Page
Equipment Page
Forms Page

Reporting Menu

Reports Page

Standard Reports

Custom Reports

Creating a Custom Report
Custom Reports: Payroll & Payroll (Legacy)
Custom Report: Custom Logic

Exports Page

⚙️ Settings Menu

Settings Page
Divisions Page
Permissions Page
Integrations Page
QR Code Generator Page

Profile Menu

User Profile
Organisation Profile

Tātou Field App: Jobs Mode

Minimum Device Specifications
Tātou Field App: Mobile vs Tablet
Set Up: The Basic Steps
Set Up: Username and Password
Set Up: Settings

Tātou Field App Menu and Navigation

Jobs Screen
Scheduled Tasks Screen
Crew Screen

Tracking Types

Tracking Type: Assign Rows

Tātou Field App - How To Articles

How To: Tātou Field App Terminology Review
How To: Add Crew Members

How To: Start A Job

How To: Start A New Job
How To: Start A CARRYOVER Job
How To: Start A Job From a Scheduled Task

How To: Assign Rows
How To: Edit Job Pricing Details
How To: Job Creation Steps from Start To Finish by Tracking Type
How To: Complete or 'Sync' a Job in Tātou Field
How To: Logout

Tātou Field App: Kiosk Mode

Tātou Kiosk Mode Set Up: The Basic Steps
Kiosk in the Field app

Tātou Kiosk Mode Usage

Starting the Kiosk
Clocking In and Out
Tātou Kiosk Manager Tools and Checks

Tātou in Operations:

Viticulture Operations

Winter Post Checks and Replacement

Tātou Release Notes

26 March 2026
12 March 2026
9 March 2026
19 February 2026
22 January 2026
15 January 2026
20 November 2025
24 October 2025
14 September 2025
4 July 2025
9 May 2025
16 April 2025
27 February 2025
14 February 2025
16 January 2025
12 December 2024
28 November 2024

Features

*NEW FEATURE* Kiosk Timesheet Reconciliation

Managing Overworked Rows & Blocks

Overwork Widget
Block Coverage Reports in Projects

The "120" Rule: Minimum Earnings or Hours Averaging & Pay Period Calculations
Support Article Sidebar
Untracked by Default Employee

Understanding Pay Periods

Pay Period Status
Pay Period Alerts

Employee Attendance

Add absence reasons
Record attendance in the Field App
Manage attendance in the Office App
Attendance dashboard and reporting

Scheduled tasks

Add a scheduled task
Add scheduled tasks in bulk with projects
Complete a scheduled task
Scheduled task reviewing and reporting

Reports

Custom Reports: Payroll
Custom Reports: Timesheet
Custom Report Logic
Rates report

Integrations

Payroll with Xero Australia

Getting connected with Xero Australia

Payroll with Employment Hero

Getting connected with Employment Hero

Invoicing with Xero
Employee Transfer with PICMI
Webhooks

RESTful API

Managing your API access tokens

Divisons
Client access
Job cost calculations
Condensed timesheets for reporting
Paid rest break calculations
Understanding additional costs
Costing codes
Employee minimum hours
Kiosk QR code generator
Kiosk scans in the Office app
Tag & Track QR code generator
Tag & Track with Tātou Tags
Timesheet multiplier

How-to articles

Recommended set-up for your tablet
Adding Employees
Employee login and permissions
Adding Roles and Rates
How to: Manage groups
Adding Clients
Adding Blocks
Convert block sheets
Adding Tasks and Task Categories
Current Jobs: View/Edit a job
Clearing your cache
Managing crews
Managing your Crew in Tatou Field App
Bulk importing Clients, Locations, Blocks & Rows
Bulk importing your Tasks and Task Categories
Bulk importing Tag Scans
Bulk importing Jobs
How to: Use forms
Bulk importing Equipment
Bulk edit employees

Troubleshooting

Pay Period "Calculation Failed"
Can't Login?
Progress bar stuck
"You are not connected" error
"Sorry! Something went wrong" error
"Could not start Scheduled Task" error
Crew not updating
Client/Location/Block not updating
Jobs not syncing
"Cannot be blank" error
Problem not resolved
Common Tātou Field mistakes
Tātou terminology
Job Reporting Negative Hours?
Can't save a form submission in the Office app
Joining Google Play Beta

Tātou Documentation

Breadcrumbs

Tātou in Operations:

On this Page

Viticulture Operations

More to come…

Winter Post Checks and Replacement

If you’d like to see other operational specific articles like this, please get in touch.

support@tatou.app

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