Problem not resolved
If you still can't resolve your issue, get in touch—we're happy to help!
Email support@tatou.app
Call us on
New Zealand 0800 828 682
Australia 1800 950 764
We can help you best if you give us as much information as possible:
Which app are you having issues with? The Office app or Field app?
What steps did you take that caused the issue? Think of buttons you tapped or clicked, something you entered.
Let us know what you've already tried to solve your issue, e.g. restarting the app, clearing the data, etc.